Managed Service Providers (MSPs) can now back up customers' Teams Chats and endpoints with Altaro Office 365 Backup for MSPs
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Thanks to new functionality in Altaro Office 365 Backup for MSPs, being launched today, Managed Service Providers (MSPs) can now also perform backups of customers' Team Chats and files shared on Teams conversations, as well as files stored on their Windows on-premise and roaming endpoints, such as desktops and laptops.
As organizations worldwide increasingly rely on Microsoft 365, they need the assurance that their data on that platform – and on any user endpoints – is backed up and secured, more so with the surge in remote working.
As Microsoft 365 is a communications system rather than a data protection product, its users must ensure they have a reliable, comprehensive backup and recovery solution in place and that is where Altaro Backup Office 365 for MSPs comes in. It enables MSPs to back up their customers' Teams Chats and endpoints as well as their user and group mailboxes and files in OneDrive accounts and SharePoint Document Libraries, for a complete backup service.
Central, multi-tenant management of all customers backups
Altaro Backup Office 365 for MSPs allows MSPs to conveniently manage all customer backups from one central, multi-tenant platform, that gives them a single-pane-of-glass view.
MSPs simply pay a per-user-per-month price that includes:
• 365 and endpoint backups
• Access to the cloud management console
• Automatic Microsoft 365 backups up to 4 times a day to Altaro's secure Microsoft Azure infrastructure
• Unlimited Office 365 backups storage
• 24/7 support.
They can then set their own pricing model. When it comes to the storage of endpoint backups, MSPs can save customers' endpoint backups to their own Azure account and bill for storage used as another revenue stream.
Daniel Hofmann, CEO of the Hornetsecurity Group that Altaro forms part of, said: "The addition of this important functionality to our backup and recovery solution for Office 365 will enable MSPs to secure not only M365 data – and the all-important Teams Chats – but also that on customers' roaming and on-premise Windows endpoints. This is a massive benefit, making our solution a cut above the rest. By offering a more comprehensive security solution, MSPs can ensure greater customer satisfaction and retention."
Teams backup also available for companies
Businesses and organizations that prefer to manage their own backups, rather than relying on an MSP, can now also benefit from new Teams backup functionality in Altaro Office 365 Backup.