Data Centre Facilities Vendor of the Year
Spectra Logic develops data storage and data management solutions that solve the problem of digital preservation for organizations dealing with exponential data growth, seamlessly coordinating the many moving parts of today’s modern data infrastructures to increase the productivity and effectiveness of end users and data centres. Dedicated solely to storage innovation for more than 40 years, Spectra Logic enables affordable, multi-decade data storage and access by creating new methods of managing information in all forms of storage—including archive, backup, cold storage, private and public cloud. Spectra’s uncompromising focus is proven by the adoption of its solutions by industry leaders in multiple markets globally, from media and entertainment to high performance computing, federal government, higher education, general IT, energy, finance and video surveillance. Spectra’s breakthrough product portfolio spans hardware and software, including midsize to large tape libraries, an object storage platform with unique offerings that allow expansion from disk systems to object storage-enabled tape and cloud, and a storage lifecycle management software that ties it all together.
With a mission to take excellent care of customers small and large, Spectra Logic stands out in the data technology market due to its unparalleled customer support, award-winning channel program and its technical partners and technology integrations. Spectra’s SpectraGuard® support, touted as unmatched in responsiveness, provides the resources and in-house expertise to drive customer issues to resolution, helping to support data centres across the world and enabling their long-term success. Furthermore, the company has achieved channel success in the EMEA market by expanding its channel program to improve partner technical training and sales skills, helping channel partners obtain the skillsets to sell and deploy Spectra solutions in the field; and enabling sales partners to successfully communicate Spectra’s value proposition to business leaders. Spectra’s experienced sales team unites with more than 100 resellers and channel partners in EMEA to customize solutions, offering IT and data storage expertise and acting as true advocates in the field. The result is a program that nurtures increased competency and confidence of resellers, empowering partners to talk to customers and build the data storage infrastructures that users need to thrive.
To support customers during the global coronavirus outbreak, Spectra launched a new program to enable customers to receive remote assistance with installation, set-up, testing and service. Members of Spectra’s Professional Services team were made available to guide customers remotely through the standard processes to safely and successfully install and operate their new Spectra solutions, with expanded virtual training to assist customers with operation. An extension of the outstanding onsite service and support Spectra already provides to customers, the Remote Installation program helps customers tackle their critical data storage challenges remotely, from pre-sales planning through implementation, to get up and running quickly when onsite assistance is not permitted due to the pandemic.
Lastly, Spectra also works with technology companies to develop solutions and technology integrations that address specific market needs. The Spectra Developer Program, available for Spectra’s object storage platform, the BlackPearl® Converged Storage System, is unique in allowing organizations to create custom clients to interface with Spectra’s solution. The program’s dedicated website and resources streamline development and testing, providing developers with SDKs, APIs, and sample clients to create BlackPearl Spectra S3 applications and plug-ins.
Spectra Logic understands its responsibility as a vendor in helping customers build modern data storage infrastructures. Spectra has the vision, portfolio and programs to boost solution performance and reduce risks to data centres across the EMEA market.